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Personal communication styles: DICS model
Introduction to personal communication styles according to the DICS model with exercises. The presentation is structured according to these components:
- What is a personal communication style?
- Why is it important to know someone's communication …
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Conflict management and customer types: Work bundle dealing with conflicts
What conflict styles are there? What conflict style do you have and how can you convert it into assertive behavior? Students perform role plays and apply strategies to make their communications successful with customers and teammates.
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Documentary Rabot: Discussion
This collection of assignments is part of the documentary Rabot , a film by Christina Vandekerckhove from 2018.
The documentary follows a number of people in the Rabot social housing block in Ghent, just before the social housing block was demolished …
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