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Videos about soft skills
Vorm DC made a number of videos specifically for domestic helpers that demonstrate the following soft skills for domestic helpers:
- active listening,
- assertiveness,
- autonomy,
- discretion,
- clear communication,
- flexibility,
- dealing with feedback, …
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Household Drinks: Quiz
BookWidgets about coffee, milk and tea.
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How does the hospitality industry work: Quiz
BookWidgets about how the hospitality industry works.
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Serving dishes: Quiz
BookWidgets about the service in a restaurant.
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Serving drinks: Quiz
Multiple choice questions about serving drinks.
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Restaurant: Preparatory work
Multiple choice questions about making mastic, mise en place and other preparatory work in a restaurant.
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Host or Hostess: Test
Multiple choice questions about what you should/don't do as a host or hostess to contribute to customer satisfaction and the growth of the hospitality business.
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Drink Knowledge: Test
Test your drink knowledge with these multiple choice questions.
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Serving drinks: Test
Test with multiple choice questions about serving drinks.
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Wine regions and grapes of France
Mark the wine regions on the map of France and place the grape varieties with the correct region.
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Coffee Drinks: Types and Serving
These BookWidgets talk about Cappucino, Espresso, Latte Machiato ... Different types of coffee should be served in different ways.
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Serving mixed drinks
In these BookWidgets you will find a fill-in exercise and multiple choice questions about mixed drinks.
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