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Rules of thumb for reception staff: Assignment
Assignment about rules of thumb from the reception employee. Based on the articles about the reception worker profession, the student determines whether the reception worker is discussed positively or negatively and whether there is still room …
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Downloadable resource (9)Teacher -
Island game: Outdoor education
Nice work form to repeat material in the open air or to have the students carry out do-it-yourself assignments in groups.
The groups try to conquer as many islands as possible by completing assignments. They still have to look for the assignment …
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Market price determination: Task - Lift 2
How is the market price determined? Task in which, among other things, the supply and demand curve must be drawn. Can also be digital.
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Phone conversation with customers of your store
How do you help your store's customers on the phone?
A lesson plan for everyone who teaches the subject of sales in the fourth secondary school, plus a work bundle for the exercises.
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History of payment methods
Bundle about the history of payment methods.
The students get a basic insight into the different payment methods over time. Exercises are also offered such as a listening and ranking exercise.
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Branches: Assignment for group work - Bijdehand(el) en Verkocht(!)
Group work based on the branches chapter. This group work is also used as an introduction to the customer-oriented approach.
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Medieval cities: text
Text relating to the construction and social functioning of a medieval city.
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Role play hire dispute
This teaching material contains a case of a rental dispute, as if you are to be the judge. The bundle provides all necessary information, the fully written issue and the corresponding lease agreements and regulations.
The role of peace court is …
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Downloadable resource (10)School/education -
Complaint handling from A to Z
The five appendices are complaints that the students should assess, a complaint interview during construction and also conduct the interview effectively. It fits in with the Customer Service course.
The complaints are authentic and come from …
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Invoice calculation: Exercises
A work with beam exercises on the invoice calculation.
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I go to the office: Company visit and bundle
This project made a trip to a real office. This bundle can use before, during and after the visit to the office in order to prepare for the trip with the class and for their processing.
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Downloadable resource (10)Administrative staff -
Gmail: Project work
On the basis of this work, the students learn to work in an independent way with Gmail.
Following subjects are discussed:
- adjust settings;
- diary management;
- sending emails;
- creating signatures and business cards for their own travel agency; …
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Downloadable resource (25)Teacher