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Teamwork: Course
This Teamwork course consists of eight themes:
- Part 1: the team
- Part 2: communication
- Part 3: active listening
- Part 4: dealing with feedback
- Part 5: assertiveness
- Part 6: transfer and consultation moments
- Part 7: management
- Part 8: conflict …
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Holiday salon: Study trip assignment
This is an assignment that students carry out when they visit the holiday salon (individually).
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Hotel reception: Practice terminology
This exercise is made to practice the room status terminology of a hotel reception.
The intention is to link the specific room status term with the correct explanation.
The second page of this document contains the solution.
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